Is the cost of delivery included in the price?
I have a new store opening. How can I set it up on my account?
I have a store closing can i update my account to reflect this change?
I would like to pay a part or all of my outstanding balance on my account
What do I do if I have lost my password to log in to my account
What do I do if I cannot remember my details to login?
What do I do if I cannot log in to my account and my login details are correct?
How many items do I need to purchase for my order to ship? Is there a minimum order?
Can I place a mixed seasonal order i.e. Everyday products as well as Christmas?
I have seen something advertised but I cannot find it online.
Would you still take an order over the phone?
Can I change or add items to my order once an order has been placed?
Who will deliver my products?
Can I track my order?
When should I expect my delivery?
What do I do if my order has not arrived?
You have sent me the wrong items/part of my order is missing or damaged, what do I do?
I have viewed my plans online and would like to make changes to them.
What are the displayed prices?